Welcome to Smok Dubai! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Smok Dubai. By accessing or using our website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or purchase products.

1. About Smok Dubai

Smok Dubai is an online store that sells vape-related products, including but not limited to e-cigarettes, e-liquids, accessories, and related items (“Products”).

2. Eligibility

To use our website and make purchases, you must:

  • Be at least 18 years of age, or the legal age for purchasing tobacco-related products in your jurisdiction, whichever is higher.

  • Have the legal capacity to enter into a binding contract.

  • Comply with all applicable laws regarding the purchase and use of vaping products in your country or region.

By using our website, you confirm that you meet these eligibility requirements.

3. Products and Pricing

  • All products sold on Smok Dubai are subject to availability. We reserve the right to change product availability and prices at any time without prior notice.

  • Product descriptions, images, and prices are accurate at the time of publication. However, we do not guarantee the accuracy of this information and are not responsible for any discrepancies or errors.

  • Prices are listed in AED (United Arab Emirates Dirham) unless otherwise stated.

  • Smok Dubai may change product prices, and all orders are subject to the pricing in effect at the time of purchase.

4. Ordering and Payment

  • To place an order, you must provide accurate and complete information during the checkout process.

  • Payment must be made at the time of order using the available payment methods on our website.

  • By submitting your order, you agree to pay the total price, including any applicable taxes and shipping fees.

5. Shipping and Delivery

  • Shipping fees are calculated at checkout and are based on the delivery location and the size/weight of the order.

  • We aim to process and ship orders promptly, but we are not responsible for delays caused by third-party shipping providers.

  • Delivery times may vary depending on your location.

  • Smok Dubai is not responsible for any customs fees, taxes, or import duties that may apply to international orders.

6. Returns and Refunds

  • Due to the nature of our products, we generally do not accept returns on opened or used vape products, except for defective or damaged items.

  • If you receive a defective or damaged product, please contact our customer service team within [X] days of receiving the order to arrange a return or exchange.

  • Refunds will be issued in the same form of payment used for the original purchase, provided the product is returned in its original, unopened condition.

7. Age Verification

  • As part of our commitment to responsible retailing, we may request age verification at any time before, during, or after your purchase. If you fail to provide valid age verification, your order may be canceled.

8. User Account

  • You may need to create an account to purchase products from Smok Dubai. You are responsible for maintaining the confidentiality of your account details, including your username and password.

  • You agree to notify Smok Dubai immediately of any unauthorized use of your account.

9. Privacy Policy

  • Smok Dubai values your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

10. Prohibited Uses

You agree not to use Smok Dubai for any unlawful or prohibited activities, including:

  • Purchasing products for resale without our consent.

  • Using our website for fraudulent purposes.

  • Engaging in activities that could harm or interfere with the functionality of our website.

11. Limitation of Liability

  • To the maximum extent permitted by law, Smok Dubai’s liability for any claims arising out of your use of our website or purchase of products is limited to the total amount you paid for the products in question.

  • We are not liable for any indirect, incidental, or consequential damages.

12. Intellectual Property

  • All content on Smok Dubai, including text, images, logos, and product descriptions, is protected by copyright and other intellectual property laws. You may not use any of this content without our prior written consent.

13. Modifications

  • Smok Dubai reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates.

14. Governing Law

  • These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these Terms will be resolved in the courts of the UAE.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email:vapedubai12.uae@gmail.com

  • Phone: +971523915091